Returns & Exchanges

At SVG Craft House, we want you to be completely satisfied with your purchase. If your physical items or digital assets don't meet your expectations, we offer a straightforward 30-day return policy to ensure your creative projects stay on track.

1

Initiate Your Request

Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring that all components and documentation are included to qualify for a full refund.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing